Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
The latest reports from users having issues in Cape Coral come from postal codes 33990, 33904 and 33991.
CenturyLink, Inc. is an American telecommunications company headquartered in Monroe, Louisiana. It provides internet, television, phone and home security services to residential, business, governmental and wholesale customers. CenturyLink recently acquired Level3 for their business division.
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What isn't working?
Please let us know what issue you are experiencing with CenturyLink:
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In the last three months, how would you rate CenturyLink?
2.12 out of 5 28,389 ratings
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Problems in the last 24 hours in Cape Coral, Florida
The chart below shows the number of CenturyLink reports we have received in the last 24 hours from users in Cape Coral and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 12: Problems at CenturyLink
CenturyLink is having issues since 08:20 AM EST. Are you also affected? Leave a message in the comments section!
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Most Reported Problems
The following are the most recent problems reported by CenturyLink users through our website.
Internet (76%)
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Phone (8%)
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Wi-fi (8%)
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Total Blackout (4%)
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E-mail (3%)
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TV (1%)
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Live Outage Map Near Cape Coral, Lee County, Florida
The most recent CenturyLink outage reports came from the following cities:Cape Coral, Fort Myers and North Fort Myers.
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| City | Problem Type | Report Time |
|---|---|---|
 Cape Coral | Internet | |
| Fort Myers | Internet | |
| Cape Coral | Internet | |
| Fort Myers | Internet | |
| Fort Myers | Internet | |
| Fort Myers | Total Blackout |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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CenturyLink Issues Reports Near Cape Coral, Florida
Latest outage, problems and issue reports in Cape Coral and nearby locations:
- Kraig Evans (@kamdxguy) reported fromCape Coral, Florida
@CenturyLinkHelp Give me a huge credit for this crap. Fiber should be the most stable and best performance but your system sucks
- Dana (@Soon2B4mrFatGuy) reported fromCape Coral, Florida
@CenturyLinkHelp need some info regarding a fiber outage in Cape Coral, Florida. Second time in a month. Time to fix keeps moving. Can you assist?
- Stephen Clark (@stephenclark) reported fromFort Myers Beach, Florida
So my internet is out (again) and the soonest @CenturyLink can come out to fix it is January 3rd, 2022. They must have a lot of outages! #servicefail
- Greg Gardner (@gregconsulting) reported fromWhiskey Creek, Florida
Called @CenturyLink @CenturyLinkHelp 2 wks ago to resolve issue, went well and to wait for confirm by mail. Arrived with no changes and late fee! 3 people and 45 min later "it's not my job" won the day. Same conversation 13 yrs ago we cancelled landline. Time for a NEW provider.
- michael brumley (@Mbrums45) reported fromThree Oaks, Florida
@CenturyLinkHelp this will be our third outage this month so far! Seem to average at least 3 to 4 outages a month!
- michael brumley (@Mbrums45) reported fromThree Oaks, Florida
@CenturyLinkHelp Experiencing another outage today; We were transferred 3x’s just to get a work order issued! Why are they wasting my valuable time asking me for our last bill amount, when it is available to them & since we have already provided our acct #, last 4 of SSN, address
- TFleet #ALLIN (@TFleet_All_in) reported fromCape Coral, Florida
@CenturyLinkHelp Your system of not accepting Repair Tickets until after the outage is cleared is a backwards thinking process. It will be a free-for-All once you figure it out. If we already know we have a line disconnected from the house how about put us in the queue!
- Stephen Clark (@stephenclark) reported fromFort Myers Beach, Florida
A technician at @CenturyLink just told me my internet has been throttled back to zero because I’ve exceeded my usage. We have one TV we rarely watch and two iPhones. I’m seeing a new service provider in my future!
- Monica Garcia Saenz (@mgsdesignz) reported fromCape Coral, Florida
@CenturyLinkHelp I just sent you another message. Internet is still down. 🙄
- No worries, that’s just 2020 (@RealCoreyD1) reported fromCape Coral, Florida
Hey @CenturyLink @CenturyLinkHelp Does anyone actually work your call centers? Is it nothing but bots running the online chat? Just spent over an hour of my life trying to teach you guys and nothing...WTF? What’s the $150 charge for? Good grief
- 𝕱𝖆𝖎𝖙𝖍™️ (@FF_LeapOfFaith) reported fromVillas, Florida
On Saturday, @CenturyLink told me “a technician will be out on 4/14 to work on your issue.”Five minutes ago, I got a text/email saying that my technician was on the way. Today is NOT 4/14, and now I have to rush home — and hopefully not miss them — because they messed up. 😡
- Dana (@Soon2B4mrFatGuy) reported fromCape Coral, Florida
@CenturyLinkHelp need some info re: outage in 33914 ZIP code. My fiber has been down since this morning with resolution being pushed now to TOMORROW at 5 PM (according to your app) What is going on?
- Alex De Toro (@DeToro_3) reported fromThree Oaks, Florida
@CenturyLink I haven’t had wifi for 3 days and I’m in the midst of finals week. We’ve been lied to twice already about technicians being sent out, rn is not the time to have unreliable customer service. People are depending on their wifi right now.
- Stephen Clark (@stephenclark) reported fromFort Myers Beach, Florida
My @CenturyLink service is out and the first service appointment I can get is in 8 days. I tried an online chat and got dumped out of the system twice…and their phone lines are down. Remind me why I’m with Century Link. #servicefail
- Bob (@SeniorVPres) reported fromCape Coral, Florida
@CenturyLinkHelp any idea how long the Internet will be down in 33914?
- Alex De Toro (@DeToro_3) reported fromThree Oaks, Florida
@CenturyLink i still have ZERO wifi with a final paper due tonight. It’s to the point your $85 wifi is hindering my $4,000 semester. We’ve tried calling support and get no help.
- This is America 😞 (@RealCoreyD1) reported fromCape Coral, Florida
@CenturyLink your service, customer service is garbage. New to the swfl area and two weeks of nothing but problem? You are my only option for Internet service and this really sucks 😞
- crystals_coffeestains (@CCoffeestains) reported fromCape Coral, Florida
Man. I can’t WAIT to cancel @CenturyLink our internet is out AGAIN!!🤬🤬🤬
- Micaela Paulina (@micapulina) reported fromCape Coral, Florida
Ugh, been dealing with @CenturyLink outage since around 2pm today, 1st repair ETA given was today at 10pm... just checked, now the repair ETA is tomorrow at noon.Hard to work from home with no internet! We have a low data plan on the cellphones because we mainly use WiFi.
- Kyla Galer (@kylagaler) reported fromFort Myers, Florida
Update on my @CenturyLink chronicles. I’ve been a customer for one month and my modem doesn’t work anymore. It’s ok I love not having internet, again.🥴🙄
CenturyLink Issues Reports
Latest outage, problems and issue reports in social media:
- mochi (@swissspit) reported
@legebjames @CenturyLink mine was down too except i’m w xfinity
- NPAneyyZ 🇺🇦 (@NPAneyyZ) reported
It only took 16 minutes for it to go out again. **** you @sparklightcares and hello @CenturyLink
- Joel Coopersmith (@jgcoopersmith) reported
@CenturyLinkHelp Right now, I pay for up to 80Mb/s and get 10-12Mb/s...ALWAYS. I keep proving its not on my side of the network, and I get hungup on because Centurylink 1st level support has NO IDEA how networking actually works.
- Joel Coopersmith (@jgcoopersmith) reported
@CenturyLinkHelp I would am supposed to be getting 80Mb/s but on downloads I get around 10-12Mb/s ALWAYS.... Terrible service and not what I pay for internet.
- Steebe Geffington (@Steebe_Geff) reported
@CenturyLinkHelp @CenturyLinkHelp I have a couple devices similar to chromecast that need to be on the same network as their controller, that cant connect to each other. My CL modem shows 2 bands being broadcast for each main and guest network? How do i connect them both to same network?
- OlderMcVay (@BRADLEYOMY) reported
@CenturyLinkHelp internet is down again. Your CTL automated agent is useless. Love to speak to a live human being.
- Scott "Masks Still Save Lives" Zak (@Scottzak) reported
@POTUS @CenturyLink service sucks! #WorstServiceEver
- James Pennington (@oblio88) reported
@CenturyLinkHelp I’ve just spent an hour online trying to set up a service appointment but the chats keep dropping me.
- Alan Stump (@AlanStump1) reported
@CenturyLinkHelp I have been trying to find out why my internet speed is slow and no one will answer. It seems your policy is to ignore the customer until they give up and go away.
- Debbi (@FlipIt2018) reported
I swear, I always choose the worst companies for service. @CenturyLink has to be the Worst! @CenturyLinkHelp
